AN AYR firm has been recognised for its customer service by Scotland’s largest trade association.

Electrical Solutions picked up an award for Best Delivery of Customer Service at SELECT’s annual award ceremony.

The hotly contested category highlights the principle of putting the customer first.

Electrical Solutions’ network concentrates within Ayrshire but also operates further afield provides a 24/7 service including electrical installation, maintenance, testing and emergency call-outs.

It has a number of clients in the leisure industry, sports clubs and educational establishments.

Alan Wilson, managing director of SELECT, said: “The winning company has shown excellent customer service, both in and out of normal working hours, and has been exemplary, with clients large and small appreciating the extra effort made by all members of the team.

“Going the extra mile to make sure that clients are left happy with the work is what distinguishes companies from the herd and what ultimately leads to greater commercial success.

“The whole team at Electrical Solutions Network have pulled together to achieve this recognition and their dedication and determination is a great example to the electrotechnical industry.”

Iain Mason, head of membership and communications at SELECT, said: “This award deservedly went to an innovative member company which is delivering exceptional customer service.

“This category can relate to a bespoke service specially designed to overcome a common barrier or obstacle facing customers or to a system put in place to meet the needs of customers.

“What matters is that it is the customer who counts.”